Refund policy

Returns, Refunds & Cancellation Policy

At Homique.in, we aim to provide you with a smooth and reliable shopping experience. Please read our simple policy below before placing your order.

Returns & Exchanges

  • Returns or exchanges are accepted within 5 days of delivery.

  • The product must be unused, in its original condition, and in the original packaging.

  • The product must have been purchased directly from Homique.in.

  • To request a return or exchange, email us at homique.in@gmail.com with your order number and reason for the request.

  • A clear unboxing video is mandatory for any damage, defect, missing-item, or incorrect-product claim.

  • For an exchange, you may be required to place a new order, after which we will authorize the return of the previous item, subject to verification.

Refunds

  • Refunds are provided only when the product is defective, damaged, not working, or the wrong product has been delivered, subject to verification.

  • Once the returned product is received and inspected, eligible refunds will be processed within 3–5 business days.

  • If a customer is unable to receive a prepaid order due to unavailability, incorrect/incomplete address, refusal to accept the shipment, or any other customer-related reason, and the order is returned to Homique.in, a new shipping charge will apply for reattempted delivery.
  • The customer will be required to pay the applicable shipping charges before the order is re-shipped.

  • If your eligible refund is delayed beyond 5 business days, please contact us at homique.in@gmail.com.

Returns & Refunds Not Accepted For

  • Change of mind after placing the order

  • Dissatisfaction with the price

  • Wrong product/order selected by the customer

  • Products that have been used, damaged, altered, or returned without original packaging, unless the issue is a verified manufacturing defect.

Order Cancellations

  • Orders can be cancelled only before they are shipped.

  • Once an order has been shipped, it cannot be cancelled.

  • To request a cancellation, contact us as soon as possible at homique.in@gmail.com with your order number.

Important Note

✅ A clear and continuous unboxing video is compulsory for any claim related to damage, defect, missing items, or receiving the wrong product.

Without a valid unboxing video, Homique.in may be unable to approve a return, exchange, or refund claim.

For any return, exchange, refund, or cancellation-related assistance, please contact:

Homique.in — Simple Shopping. Better Choices.