❓ Frequently Asked Questions

We’re here to make your shopping experience simple and hassle-free. If you have any other questions or need assistance, feel free to contact us at homique.in@gmail.com.

💰 Q: Is Cash on Delivery (COD) available?

A: Yes! Cash on Delivery (COD) is available across India on eligible orders.

🚚 Q: How long will it take for my order to arrive?

A: Orders are generally delivered within 3–8 business days. Delivery time may vary depending on your location, product availability, courier service, and other unforeseen circumstances.

📦 Q: Is shipping really free?

A: Yes! We offer FREE shipping across India on eligible orders.

🔄 Q: Do you offer returns or refunds if there is an issue with my product?

A: Yes. We offer a 5-day return/refund policy for eligible products. Please refer to our Returns & Refunds Policy for complete details and conditions.

🔍 Q: When will I receive my tracking number?

A: You will generally receive your AWB/Tracking Number within 1–2 business days after your order is shipped.

You can use the tracking number on our Order Tracking Page to check your shipment status.

📩 Q: Will I receive an order confirmation after placing my order?

A: Yes! Once your order is successfully placed, you will receive an order confirmation through the contact details provided during checkout.

If you do not receive your confirmation, please contact us at homique.in@gmail.com with your order details.

📞 Q: Who can I contact if I have an issue with my order?

A: Our support team is happy to help.

📧 Email: homique.in@gmail.com

Please include your order number and a brief description of your issue so we can assist you faster.

💳 Q: What payment methods do you accept?

A: We accept multiple convenient payment methods, including:

 Credit Cards,Debit Cards,UPI,Net Banking,Cash on Delivery (COD)

🔐 Q: Is checkout safe and secure?

A: Absolutely! We use secure payment processing and industry-standard security measures to help protect your payment information and personal details during checkout.

❌ Q: How can I cancel my order?

A: Orders can be cancelled only before they are shipped.

To request a cancellation, email homique.in@gmail.com with your order number as soon as possible.

Once an order has been shipped, it cannot be cancelled.

⚠️ Q: What if I’m unable to receive my prepaid order?

A: If a prepaid order is returned because the customer was unavailable, refused delivery, provided an incorrect/incomplete address, or was otherwise unable to receive the shipment, new shipping charges will apply for reattempted delivery.

The applicable reattempt shipping charges must be paid before the order is shipped again.

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Still have questions?

📧 Contact Homique.in: homique.in@gmail.com

We’re always happy to help! ❤️